WG&R Furniture Reviews
(Rated by 9 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.3
Base on 9 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.7
- Customer Service4.4
- Return Policy4.5
- Price & Quality4.0
- Good Value4.5
Recent Customer Reviews (9)
Áki Steinþórsson
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Selma Holtman
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Anisha Muijsers
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Jade Ford
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Jessica Henry
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Tumisha Bataev
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Daisy Robson
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Isabella Andrews
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Corey Radabaugh
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WG&R Furniture Pricing
Sofas
starting at $399
WG&R Furniture Pros & Cons
Pros
1
Knowledgeable Sales Staff: Many customers have praised the sales staff for their knowledge and helpfulness, with several reviewers mentioning specific salespeople like JW, Greg Wolf, and Dawn.
2
Quality Furniture: Customers have noted that the furniture they purchased is of good quality.
3
Seamless Transactions: Some reviewers have mentioned that their transactions were seamless and hassle-free.
4
Customer Service: While there are some issues, many customers have reported positive experiences with customer service, especially in resolving issues promptly.
CONS
1
Delivery and Hauling Issues: Some customers have experienced problems with delivery and hauling services, including delays and unfulfilled obligations.
2
Communication Breakdowns: There have been instances where customers were not informed about changes in delivery dates or other important details, leading to frustration.
3
Extended Warranty Issues: Some customers have reported difficulties in getting their extended warranties honored, leading to dissatisfaction.
4
Mixed Customer Service Experience: While some customers have had positive experiences with customer service, others have reported issues such as uncooperative staff and poor communication.
WG&R Furniture Features and Benefits
Features
Best Selection
Access to a $9 million, locally housed product line of top name brands. Extensive custom order options to ensure your home is always on-trend.
Low Prices
Exclusive $100 Low Price Guarantee, beating any locally advertised price. Real sale prices with no inflated prices for fictitious discounts. Sofas starting at just $399. Everyday low prices.
Convenience
Immediate in-store pickup for all in-stock merchandise. Old furniture removal and environmentally friendly disposal.
Financing Options
No minimum purchase required. Special financing for credit-qualified customers, easily applied at in-store kiosks or online. 60 months 0% APR financing on purchases of $3,999 or more with their credit card.
Customer Service
Unbeatable warranties and experienced service technicians. Local customer service team available five days a week. Many customers have reported positive experiences, especially in resolving issues promptly.
Protection Plans
GBS ProtectAll Furniture Protection Plan covers accidental damage to furniture and lifestyle bases. Expedited claim services, professional in-home service technicians, and extended coverage up to 5 years.
Product Variety
Extensive collection including sofas, sectionals, chairs, home entertainment, tables, ottomans, beds, chests, dressers, nightstands, and more.
Specialty Stores
WG&R Sleep Shops offering a variety of mattresses from brands like Tempur-Pedic, Sealy, Purple, Casper, and Nectar. August Haven showrooms featuring unique urban contemporary, vintage, and antique home furnishings.
Local History and Commitment
Employee-owned company ensuring a locally owned, customer-first focus. Three generations of family ownership with a core principle of taking care of customers.
Knowledgeable Sales Staff
Many customers have praised the sales staff for their knowledge and helpfulness, with several reviewers mentioning specific salespeople like JW, Greg Wolf, and Dawn.
Quality Furniture
Customers have noted that the furniture they purchased is of good quality.
Seamless Transactions
Some reviewers have mentioned that their transactions were seamless and hassle-free.